Terms and Conditions

 

Detailed Description of Good and / or Services

Vapez.co.za is a online business in the electronics industry that markets electronic devices and accessories

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 7 working days and delivery confirmed by way of email receipt.

Return and Refunds Policy

The provision of goods and services by SaveStore is subject to availability.  In cases of unavailability, SaveStore will refund the client in full within 30 days.  Cancellation of orders by the client will attract a 15% administration fee.

Customer Privacy Policy

RP Reid t/a SaveStore shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm

Payment Options Accepted

Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the SaveStore bank account, the details of which will be provided on request.

Credit Card Acquiring and Security

Credit card payment option available though Payfast payment gateway.

If you choose a direct payment gateway to complete your purchase, then Payfast stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read PayFast’s Terms of Service here or Privacy Statement here.

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Responsibility

Vapez takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile

This website is governed by the laws of South Africa and Vapez chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 3rd Ave, Roodepoort north, Johannesburg, 1724

Variation

Vapez.co.za may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by RP Reid as a sole trader, based in South Africa trading as Savestore and represented by RP Reid

Export Restriction

The offering on this website is available to South African clients only.

Support contact details

Telephonic Support: +27820544110 Email Support: info@vapez.co.za

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